Refund & Return Policy

The Company will refund for material shipped and returned by the customer if by some chance wrong product has been shipped by us. Refunds will be done within 3 working days of receipt of material by us.

Return & Refund is not applicable to – (Exclusions)

  • Packaging should be intact with price tags / barcodes and the product should be in saleable condition.
  • Products that are near expiry (less than 14 days shelf life left) / expired / damaged post purchase will not be returned / exchanged
  • Products that have lost their original condition but not expired / damaged

While all of the above applies to customer returns/refund. It is subject to products condition. In such a scenario Provedic reserves the right to decide on a case to case basis.

For further information on Provedic policies or any other queries contact us at 1800-313-8661or write to us on For any further details please visit us on