Refund & Return Policy
The Company will refund for material shipped and returned by the customer if by some chance wrong product has been shipped by us. Refunds will be done within 3 working days of receipt of material by us.
Return & Refund is not applicable to – (Exclusions)
- Packaging should be intact with price tags / barcodes and the product should be in saleable condition.
- Products that are near expiry (less than 14 days shelf life left) / expired / damaged post purchase will not be returned / exchanged
- Products that have lost their original condition but not expired / damaged
While all of the above applies to customer returns/refund. It is subject to products condition. In such a scenario Provedic reserves the right to decide on a case to case basis.